What is W013 Error Code and how to fix it?
Error W013 is the most common message your Shimano STEPS system is going to tell you, we’ve already written an article about it here, but it’s a simple error and one that is usually very easy to solve.
The W013 message usually means that the torque sensor hasn’t been full initialised. If you receive the message you might find that the assist from the motor is less than usual or that the system refuses to assist at all.
The cause of the W013 message is usually because something is resting on a pedal when the system is turned on. Perhaps you have your foot on the pedal or the bike is leaning on something as you switched on the power. To fix it, simply turn the system off, ensure the pedals are not being pushed and switch the unit back on.
Steps to fix W013 Error Code
- Turn off your eMTB
- Ensure nothing is pressing on the pedals
- Turn the STEPs system back on
- Fixed!
That was simple wasn’t it? Now the next time you turn on your eMTB just be sure that nothing is pressing on the pedals and you shouldn’t run in to the W013 error code again.
If you have had the W013 error on you Shimano eMTB, or any other code, let us know what caused it and how you fixed it.
